Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency

The CFPB released a Statement encouraging financial institutions to better serve consumers with limited English proficiency (LEP) and to provide principles and guidelines to assist financial institutions in complying with the Dodd-Frank Act, the Equal Credit Opportunity Act, and other applicable laws. In publishing the Statement, the Bureau seeks to: (1) promote access to financial products for all consumers; (2) … Read More